We don’t ask for any payment or your card details until you are ready to confirm your booking.
For safety reasons, it’s impossibleto complete a booking instantly online, as some other websites claim to offer. We always check first as each boat has a different criteria regarding diver details & experience.
We offer each boat’s booking & payment policy (below). Some other websites have standardised terms, asking for full payment but many boats’ payment terms are a 20-30% deposit, and the balance paid on arrival.
Our Thailand-based staff are experts about logistics, the dive sites & all the boats. Take a look at the reviews on our site & tripadvisor.
Our team are always online to answer your questions. We always respond the same day, usually within a few minutes
Customer service is everything!
For example, if a trip is cancelled, we will ensure you can choose between an alternative similar trip or a full & unconditional refund.